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What is the Port Authority Alerts Program?
Port Authority Alerts is a service that allows subscribers to receive electronic
notifications of delays service changes and other pertinent information for facilities
operated by The Port Authority of NY & NJ. Port Authority Alerts is the collective
name of our existing alerting systems: Airport-Info Alerts, Bus Terminal Alerts,
Bridge & Tunnel Alerts, PATHAlerts, and Port Alerts.
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Is there a cost to sign up for Port Authority Alerts?
Port Authority Alerts is a free service offered by The Port Authority of NY & NJ.
charges may be assessed by your Internet service provider or cellular phone carrier.
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Which devices can receive Port Authority Alerts?
Port Authority Alerts can send messages to any device that has an e-mail address.
This includes desktop computers, cellular phones, smartphones, or other such devices.
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Can I receive Port Authority Alerts on more than one e-mail address or device?
Yes. When you subscribe, you can provide up to two e-mail addresses. If you need
to list more than two e-mail addresses, you will need to set up an additional subscription.
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Will my mobile provider charge me to receive Port Authority Alerts?
This depends on your service provider. Most providers do not charge to receive e-mail
on a portable device, and some providers allow a certain number of e-mail messages
before incurring charges. Please check with your provider to determine if there
are any additional charges.
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Can I receive Text (SMS) messages instead of e-mail messages?
If your device is capable of receiving text messages, the providers automatically
convert e-mail to text messages. To receive Port Authority Alerts as text messages
on your device, you may enter the phone number in the Cell number field on the
Subscribe page. Or you may use your text message e-mail address provided by your
carrier to sign-up for Port Authority Alerts. Examples of text email addresses for
various providers are:
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Cingular: your10digitnumber@cingularme.com
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Verizon: your10digitnumber@vtext.com
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AT&T: your10digitnumber@mmode.com (previously your10digitnumber@mobile.att.net)
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Nextel: your10digitnumber@messaging.nextel.com
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T-Mobile: your10digitnumber@tmomail.net
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Sprint: your10digitnumber@messaging.sprintpcs.com
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SkyTel: your pager PIN or Personal Access Number @skytel.com
Please check with your provider to obtain the most recent access method and that
your cellular phone or PDA is authorized to receive text messages.
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I am not receiving the Port Authority Alerts.
Ensure that you signed up with a valid e-mail address(es). Ensure that Port Authority
Alerts are not being blocked by your spam filter. Add the e-mail address alerts@paalerts.com
to your allow list or list of authorized senders.
Reasons you may not receive a Port Authority Alert:
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Alerts issued outside subscribed time periods – If, for example, you subscribe to
receive Port Authority Alerts for the PATH system on the Newark to World Trade Center
line weekday mornings, you would not receive any PATHAlerts issued during other
times of day during the weekend or on weekends.
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Alerts sent while device is unavailable to receive them – While your service provider
transmits our alerts at the time we issue them, if your device is unavailable to
receive the alert (e.g. turned off, underground in the subway, outside of reception
area), you may never receive the “missed” alert, even after your device becomes
available receive them.